Audi Q5   Controls   Seats and storage  Head restraints
When there are rear seat passengers travelling in the vehicle, the head restraints for the rear seats must always be adjusted to the highest position.
To raise the head restraint, take hold of it on both sides and slide it up as far as it will go Fig. 1.
To lower the head restraint, press the button -arrow- and slide the head restraint downwards.

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